Looking for a career that takes you places? In 2025, Emirates Group is hiring for customer service jobs in Dubai and around the world! Whether you’re great with people, a pro at multitasking, or love working in a fast-paced environment, Emirates has the perfect role for you in customer support, reservations, and airport services.
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Why Choose Emirates Customer Services?
Emirates is one of the most prestigious airlines in the world. Known for its luxury and excellence, Emirates is also recognized for its top-tier customer experience. The company is now hiring staff who can maintain that standard across airports, contact centers, and customer care teams.
Emirates Customer Service Job Roles – 2025
Here are some of the top positions open or commonly recruited for in the Emirates Customer Services division:
1. Customer Service Agent – Contact Center
- Assist passengers with booking, flight changes, and queries.
- Handle phone, email, and chat support from global customers.
- Salary: AED 5,000–7,500/month + incentives
- Location: Dubai, UAE
2. Airport Services Agent
- Help passengers at check-in, boarding, and arrival desks.
- Coordinate with baggage and ground handling teams.
- Salary: AED 6,000–8,000/month
- Location: Dubai International Airport
3. Reservation and Ticketing Officer
- Manage flight bookings, ticket reissues, and travel arrangements.
- Work with travel agents and backend booking systems.
- Salary: AED 6,000–9,000/month
- Location: Dubai HQ or Emirates branches worldwide
Who Should Apply?
These roles are perfect for:
- Freshers and experienced customer service professionals
- People with strong communication and English language skills
- Individuals comfortable working in shifts or at airports
- Multilingual candidates (Arabic, Hindi, French, Urdu, etc. are a plus)
- Tech-savvy and quick learners
What Emirates Offers in 2025
- Tax-Free Salary + Performance Bonuses
- Paid Training and Career Development
- Free Annual Tickets for You and Family
- Health Insurance + Visa Sponsorship
- Discounts on Emirates flights worldwide
- Prestige of working for one of the top airlines globally
Important Note (May 2025)
The Emirates Careers Portal is being updated and will reopen for applications on May 27, 2025.
But now is the best time to update your CV, prepare your documents, and get ready to apply!
How to Apply
👉 Visit the official Emirates Group Careers site here:
Emirates Careers – Customer Service Jobs 2025
Applications resume May 27, 2025 – Don’t miss out!
Final Thoughts
Customer Service at Emirates is more than a job — it’s a gateway to a global career. Whether you’re in a contact center or at the airport gate, you’re the face of a world-class airline.
Join Emirates in 2025 and make your career take off.