Dubai International Airport (DXB) is not just the busiest airport in the world for international passenger traffic — it’s also one of the most dynamic workplaces in the global aviation industry. Operated by Dubai Airports, DXB connects over 240 destinations across six continents and serves millions of passengers every year.
Whether you are a fresh graduate or a seasoned aviation professional, Dubai International Airport offers exceptional career opportunities, competitive salaries, world-class training, and a multicultural work environment.
Let’s explore the top job roles currently in demand at DXB.
✈️ 1. Customer Service Agent / Passenger Services
Job Role:
Deliver outstanding service to travelers during their journey — from check-in to boarding.
Responsibilities:
- Assist passengers at check-in counters and boarding gates
- Manage flight rescheduling and rebooking
- Handle luggage concerns and boarding pass issues
- Ensure a smooth airport experience for all passengers
Requirements:
- High school diploma or equivalent
- Fluent in English; other languages (Arabic, Hindi, Russian) are a plus
- Customer-first attitude and professional appearance
Salary: AED 4,500 – AED 6,500/month
Benefits: Free transport, duty meals, annual air ticket, paid training
🧳 2. Ramp Agent / Baggage Ground Staff
Job Role:
Support ground operations by managing baggage and guiding aircraft safely.
Responsibilities:
- Load and unload baggage and cargo
- Operate trolleys, belt loaders, and push-back equipment
- Follow all GSE safety protocols
- Assist in marshaling and aircraft parking
Requirements:
- Physically fit and able to work outdoors
- Team player with attention to safety
- Prior airport/ground handling experience preferred
Salary: AED 3,500 – AED 5,000/month
Benefits: Overtime, uniform, accommodation (for some roles)
🔒 3. Airport Security Officer
Job Role:
Ensure airport safety and enforce UAE Civil Aviation security guidelines.
Responsibilities:
- Screen passengers, hand luggage, and airport staff
- Monitor surveillance cameras and secure restricted zones
- Handle incidents, thefts, and emergencies professionally
- Maintain detailed security logs
Requirements:
- SIRA or similar UAE security license
- Prior experience in aviation security preferred
- Strong observation and communication skills
Salary: AED 4,000 – AED 6,500/month
Benefits: Free meals, accommodation, night shift bonus
🛫 4. Air Traffic Controller (ATC)
Job Role:
Ensure safe aircraft movements in Dubai’s extremely busy airspace.
Responsibilities:
- Direct aircraft during take-off, landing, and taxiing
- Monitor radar systems and maintain clear communication with pilots
- Manage high-traffic flow efficiently and safely
- Coordinate with Dubai Civil Aviation Authority
Requirements:
- Certified ATC license (ICAO or GCAA approved)
- Excellent multitasking and stress management
- Strong command of English
Salary: AED 15,000 – AED 22,000/month
Benefits: Housing allowance, risk pay, insurance, family visa
🔧 5. Facilities & Maintenance Technician
Job Role:
Ensure continuous functioning of airport systems (electrical, HVAC, water, lighting).
Responsibilities:
- Conduct preventive maintenance for terminal systems
- Troubleshoot faults in generators, elevators, HVAC
- Respond quickly to service breakdowns
- Document maintenance reports and schedules
Requirements:
- Diploma in Electrical or Mechanical Engineering
- 2+ years’ experience in facility maintenance
- Knowledge of safety regulations
Salary: AED 4,500 – AED 6,500/month
Benefits: Company housing or allowance, free meals, overtime
📦 6. Cargo & Warehouse Coordinator (Dubai Cargo Village)
Job Role:
Manage logistics and inventory flow for international cargo at DXB.
Responsibilities:
- Oversee inbound and outbound cargo
- Ensure all shipments comply with customs regulations
- Coordinate with airlines and freight companies
- Handle documentation and warehousing
Requirements:
- Experience in cargo/logistics operations
- Familiar with CMS or IATA protocols
- Good organizational and IT skills
Salary: AED 5,500 – AED 8,000/month
Benefits: Health insurance, shift allowance, uniform
🧼 7. Airport Cleaner / Janitorial Staff
Job Role:
Maintain hygiene in all public areas including terminals, lounges, restrooms, and waiting halls.
Responsibilities:
- Clean floors, windows, restrooms, gates, and chairs
- Sanitize touchpoints and refill supplies
- Work in shifts and under supervision
- Follow safety and cleaning SOPs
Requirements:
- No educational qualification required
- Basic English preferred
- Must be reliable and disciplined
Salary: AED 2,200 – AED 3,200/month
Benefits: Free food, shared accommodation, transportation
🧑🏫 Training & Development at DXB
Dubai Airports is known for its world-class employee development programs. Once hired, many staff receive:
- Aviation safety training
- Customer service workshops
- Language and soft skills programs
- Leadership development (for supervisors)
📩 How to Apply for Jobs at Dubai International Airport?
✅ Option 1: Official Careers Portal
Visit the official website:
🔗 https://careers.dubaiairports.ae
- Sign up or log in
- Browse current job openings
- Upload your CV and documents
- Track your application status online
✅ Option 2: Recruitment Agencies & Job Portals
You can also find DXB jobs through trusted platforms like:
- Bayt.com
- GulfTalent
- Dubizzle Jobs
- Indeed UAE
- LinkedIn Jobs
Make sure to verify listings and avoid scams — DXB never charges fees for applications.
📝 Application Tips:
- Use a professional CV format with a recent photo
- Include UAE visa status, language skills, and job experience
- Keep copies of passport, certificates, and references ready
- Highlight any aviation, customer service, or logistics background