Are you seeking a rewarding call center job in Dubai with a competitive salary and an opportunity to grow in the logistics and labor supply industry?
Fastlink On-Demand Labor Supply Services is hiring Call Center Agents for its Dubai operations, offering a dynamic work environment and excellent benefits.
In this post, you’ll find all the important details related to this opportunity, including salary, eligibility criteria, job responsibilities, and how to apply.
Table of Contents
Job Overview
| Job Title | Call Center Agent |
|---|---|
| Company | Fastlink On-Demand Labor Supply Services |
| Job Location | Dubai, United Arab Emirates |
| Job Type | Full-Time |
| Salary Range | AED 3,200 – 3,400 per month |
| Experience Required | 1 to 6 Years |
| Education | Any Graduation |
| Nationality | Open to All |
| Gender | Any |
| Number of Vacancies | 5 |
| Visa Type Required | Freelance or Family Sponsorship (Minimum 12-month validity) |
| Notice Period | Immediate Joiners Preferred |
| Contact | Send CV to WhatsApp: 0554509324 |
What is Fastlink ?
Fastlink On-Demand Labor Supply Services is a reputable name in Dubai’s logistics and manpower supply industry. The company specializes in providing temporary and full-time labor to a wide variety of industries across the UAE. They are now expanding their support team and seeking Call Center Agents who can professionally represent the brand and assist customers efficiently.
Key Roles & Responsibilities
As a Call Center Agent, you’ll be the voice of the company and the first point of contact for customers. Your responsibilities will include:
- 📞 Handling Incoming Calls: Provide exceptional customer service by addressing inquiries promptly and professionally.
- 🧠 Active Listening: Use listening skills to understand customer needs before offering solutions.
- 📝 Documenting Interactions: Maintain detailed records of all conversations for follow-up and quality assurance.
- 🎯 Meeting KPIs: Achieve performance goals like first-call resolution, call duration, and customer satisfaction scores.
- 👥 Team Collaboration: Share insights and feedback with the team to improve overall service quality.
- 😌 De-Escalation Skills: Manage difficult calls with patience and professionalism, ensuring a positive company image is maintained.
Desired Candidate Profile
To be successful in this role, the ideal candidate should possess the following:
| Requirement | Details |
|---|---|
| Minimum Education | High School Diploma or Equivalent |
| Preferred Education | Bachelor’s degree (in any field) is a plus |
| Experience | 1–6 years of relevant experience |
| Languages | Fluency in English; other languages a plus |
| Skills Required | Strong communication, customer handling, problem-solving |
| Visa Requirement | Freelance or family-sponsored visa (12+ months validity) |
| Availability | Immediate joiners will be given preference |
Salary and Benefits
| Component | Details |
|---|---|
| Monthly Salary | AED 3,200 – 3,400 |
| In USD | Approx. $865 – $919 |
| Visa | Must have a valid Freelance or Family Visa |
| Contract Type | Full-time |
| Work Location | Dubai, UAE |
While accommodation, visa, or transport are not explicitly mentioned in the listing, candidates already residing in the UAE with their own visa (Freelance or Family) are encouraged to apply.
Why Join Fastlink?
- Growing company in the booming labor supply industry.
- Supportive work culture with an emphasis on customer satisfaction.
- Opportunity to gain valuable experience in client communication, conflict resolution, and call center tools.
- Suitable for individuals looking to start or grow their career in customer support within the UAE.
How to Apply?
Interested candidates can immediately apply by sending their CV via WhatsApp to the following number:
WhatsApp CV to: 0554509324
Ensure your CV includes:
- Full name and contact details
- Visa type and expiry date
- Past experience related to customer service or call center
- Language proficiency and education background
Applicants are advised to act fast, as there are only 5 vacancies available and preference will be given to those who can join immediately.
Tips to Get Hired as a Call Center Agent in Dubai
Here are a few tips to stand out in your application:
Customize your CV to highlight past experience in customer support roles.
✅ Include soft skills like patience, communication, and active listening.
✅ If you speak Arabic, Hindi, Urdu, or Filipino, mention it—multilingual candidates are in high demand.
✅ Emphasize technical skills if you’ve used CRM tools, call tracking software, or other call center platforms.
✅ Show availability and flexibility—companies value agents who can work different shifts.
Final Thoughts
This is a great opportunity for job seekers with customer service experience and valid UAE residency to work in a growing company. If you’re a good communicator and eager to join immediately, this Call Center Agent job in Dubai at Fastlink On-Demand Labor Supply Services could be the perfect fit.
Apply now before the positions are filled.
Send your CV today via WhatsApp to 0554509324.