Abu Dhabi International Airport (AUH) is one of the busiest and most modern airports in the Middle East, connecting millions of passengers across continents each year. Managed by Abu Dhabi Airports Company (ADAC), the airport is not only a transportation hub but also a major employer offering a wide range of job opportunities across multiple departments.
Whether you’re an experienced aviation professional or a fresh graduate looking to launch your career, Abu Dhabi International Airport has something for everyone. Here’s a detailed look at some of the most in-demand positions available at the airport in 2025.
1. Airport Customer Service Agent
Job Role:
Customer service agents are the front-line representatives responsible for assisting passengers with check-in, flight information, lost baggage, and other general inquiries.
Responsibilities:
- Greet and assist passengers at counters and boarding gates.
- Handle passenger complaints and resolve issues.
- Guide non-English speakers or first-time travelers.
- Coordinate with airline staff and security teams.
Requirements:
- High school diploma or equivalent.
- Fluent in English (Arabic is a plus).
- Excellent communication and interpersonal skills.
- Prior experience in hospitality or customer service preferred.
Salary: AED 4,000 – AED 6,000 per month
Benefits: Annual ticket allowance, health insurance, training programs.
2. Aircraft Ground Handling Staff
Job Role:
Ground handling staff are responsible for safely managing aircraft on the ground — from guiding planes into parking spots to unloading baggage.
Responsibilities:
- Handle loading and unloading of baggage and cargo.
- Assist in aircraft marshaling and towing.
- Ensure proper use of ground support equipment.
- Adhere to all safety and security protocols.
Requirements:
- Physically fit and capable of working in outdoor conditions.
- Basic knowledge of airport safety rules.
- Willingness to work shifts, including nights and weekends.
Salary: AED 3,500 – AED 5,500 per month
Benefits: Overtime pay, transport, uniform, accommodation (in some cases).
3. Airport Security Officer
Job Role:
Security officers ensure the safety of passengers, staff, and airport infrastructure by monitoring, inspecting, and controlling access points.
Responsibilities:
- Conduct baggage and passenger screening.
- Monitor CCTV systems and respond to suspicious activity.
- Patrol terminals, parking areas, and restricted zones.
- Report incidents and coordinate with police or emergency services.
Requirements:
- UAE SIRA certification or airport security training.
- Physically fit with no criminal record.
- Good observation and decision-making skills.
Salary: AED 4,500 – AED 6,500 per month
Benefits: Housing allowance, risk allowance, health insurance.
4. Baggage Handling Operator
Job Role:
Baggage handlers work behind the scenes to ensure passengers’ luggage is loaded and unloaded safely and efficiently.
Responsibilities:
- Operate baggage conveyor belts.
- Sort bags by flight and destination.
- Handle lost baggage claims in coordination with airline staff.
- Follow proper lifting techniques and safety procedures.
Requirements:
- Physically strong and able to work in a fast-paced environment.
- Ability to lift heavy items (up to 32 kg).
- Basic English skills and teamwork attitude.
Salary: AED 3,000 – AED 4,500 per month
Benefits: Free meals, accommodation (sometimes), paid annual leave.
5. Airport Duty Manager
Job Role:
The Duty Manager oversees the entire operational flow of the airport during their shift, ensuring safety, efficiency, and customer satisfaction.
Responsibilities:
- Coordinate with multiple airport departments (security, maintenance, airlines).
- Handle emergency situations, delays, and operational disruptions.
- Report to senior airport authorities and prepare shift reports.
- Lead a team of supervisors and support staff.
Requirements:
- Bachelor’s degree in aviation management or related field.
- 5+ years of airport operations experience.
- Strong leadership and problem-solving abilities.
Salary: AED 12,000 – AED 18,000 per month
Benefits: Company car, annual bonuses, medical coverage, family visa (in some cases).
6. Cleaning and Maintenance Staff
Job Role:
Cleaners and maintenance staff maintain the hygiene and basic upkeep of terminals, restrooms, lounges, and public spaces.
Responsibilities:
- Clean floors, windows, and seating areas.
- Maintain restrooms and waste disposal.
- Report maintenance issues like plumbing or electrical faults.
- Follow cleaning schedules and safety standards.
Requirements:
- No formal education required.
- Basic English or Arabic speaking ability.
- Hardworking and punctual.
Salary: AED 2,000 – AED 3,500 per month
Benefits: Free food, uniforms, transport, accommodation.
7. Air Traffic Controller
Job Role:
Air traffic controllers manage the safe and orderly flow of aircraft on runways and in airspace around the airport.
Responsibilities:
- Communicate with pilots to provide takeoff and landing instructions.
- Monitor radar systems and manage air traffic.
- Coordinate with other regional air traffic centers.
- Handle emergencies and weather-related diversions.
Requirements:
- Certified ATC license (ICAO or equivalent).
- Strong attention to detail and high concentration levels.
- Fluent in English (aviation communication standard).
Salary: AED 22,000 – AED 30,000 per month
Benefits: Housing allowance, family visa, bonuses, annual training.
How to Apply for Abu Dhabi Airport Jobs?
To apply for jobs at Abu Dhabi International Airport:
- Visit the official website:
https://www.adac.ae/
Look for the “Careers” or “Jobs” section. - Check open vacancies:
Filter by department, role, or experience level. - Create a profile and upload your CV.
- Track your application:
ADAC often updates applicants via email or phone.
Final Thoughts
Working at Abu Dhabi International Airport offers not just a job, but a gateway to long-term career growth in a dynamic international environment. With attractive salaries, world-class infrastructure, and a multicultural workforce, AUH is the ideal destination for ambitious professionals.
Whether you’re looking to build a career in aviation, customer service, security, or management, there’s a place for you at Abu Dhabi International Airport.