Are you a UAE national looking for an exciting career in the telecom industry? Etisalat Group, one of the leading telecom giants in the Middle East, is hiring Technical Support Officers and Network Engineers in 2025 as part of its Emiratization program.
This is a fantastic opportunity for Emiratis to build a long-term career in IT, networking, and customer support.
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About Etisalat Group UAE
Etisalat Group, headquartered in Abu Dhabi, is the largest telecommunications services provider in the UAE. Serving millions of customers, Etisalat is known for its innovation, 5G rollout, and customer service excellence.
Key Facts:
- Founded: 1976
- Headquarters: Abu Dhabi, UAE
- Employees: Over 45,000 globally
- Services: Telecom, Digital Solutions, IT Services, Mobile Networks, Internet Services
Available Positions for UAE Nationals – 2025
| Position | Location | Job Type | Salary Range |
|---|---|---|---|
| Technical Support Officer | Abu Dhabi / Dubai | Full-Time | AED 8,000 – AED 12,000/month |
| Network Engineer | Abu Dhabi / Dubai | Full-Time | AED 10,000 – AED 15,000/month |
Job Role: Technical Support Officer
Key Responsibilities:
- Handle customer queries related to internet, mobile, and landline services
- Troubleshoot and resolve network connectivity issues
- Provide support for Etisalat’s digital products
- Log customer complaints and escalate complex issues
- Ensure timely resolution to enhance customer satisfaction
Requirements:
- UAE National with valid documents
- Diploma or Bachelor’s in IT, Computer Science, or Telecommunications
- Strong communication skills (Arabic & English)
- Problem-solving and analytical abilities
- Freshers with IT internship experience can apply
Job Role: Network Engineer
Key Responsibilities:
- Monitor and manage Etisalat’s network infrastructure
- Troubleshoot network performance issues
- Assist in the deployment of new network solutions
- Maintain firewall and security protocols
- Provide Level 2 and Level 3 technical support for network issues
Requirements:
- UAE National
- Bachelor’s degree in Network Engineering, Computer Science, or Telecommunications
- Certifications like CCNA, CCNP (preferred)
- Minimum 1–2 years of experience in networking (fresh graduates with certifications can apply)
- Knowledge of Cisco, Juniper, and Huawei network equipment
Benefits for UAE Nationals Working at Etisalat
✅ Competitive Salary Packages
✅ Annual Bonuses
✅ Medical Insurance
✅ UAE Pension Scheme (for Nationals)
✅ Paid Annual Leave
✅ Training and Certification Support
✅ Career Development under Emiratization Programs
How to Apply – Etisalat UAE Careers for Nationals (2025)
Application Steps:
- Visit the Etisalat Careers Portal:
https://www.etisalat.ae/en/careers - Register Your Profile:
Create an account and upload your CV. - Search Jobs:
Filter by “UAE Nationals Only” category. - Apply:
Select Technical Support or Network Engineer roles and submit your application online. - Wait for HR Shortlisting:
If shortlisted, you’ll be contacted for assessment tests and interviews.
Selection Process for UAE Nationals at Etisalat
| Stage | Description |
|---|---|
| Online Application | Submit your resume and documents |
| Assessment Test | Technical and aptitude testing |
| HR Interview | Behavioral and motivational interview |
| Technical Interview | Role-specific technical questions |
| Final Selection | Job offer and onboarding |
FAQs – Etisalat UAE National Jobs 2025
Q1: Are fresh graduates eligible?
Yes, especially for Technical Support roles. Network Engineers with certifications are preferred.
Q2: Is this job only for UAE Nationals?
Yes, these roles are part of Etisalat’s Emiratization program.
Q3: Will Etisalat provide training?
Yes, selected candidates will undergo product and technical training.
Q4: Can I apply for both roles?
Yes, if you meet the eligibility for both positions.
Conclusion:
If you are an Emirati graduate or professional looking for telecom industry jobs, Etisalat UAE offers excellent career paths in Technical Support and Network Engineering.